ON THE NOSE: Lucille Jensen and Debbie-Ann Wilmot want more to be done to keep Stanthorpe's public toilets tidy.
ON THE NOSE: Lucille Jensen and Debbie-Ann Wilmot want more to be done to keep Stanthorpe's public toilets tidy. Liana Turner

Town's toilets 'filthy' as businesses plea for more service

HUMAN waste and syringes are just some of the horrors facing those who opt to use Stanthorpe's public toilets.

Business owners Lucille Jensen and Debbie-Ann Wilmot have both received complaints from customers.

Ms Jensen, whose business is close to the Farley St facility, said the toilets were previously cleaned or inspected every day. Now, council staff visit them just three times a week.

She said this went against the council's own maintenance guide for the facility. She said a mother who took her daughter to the Kilpa St toilets recently was confronted by syringes.

"There was a local's friend, who had taken her daughter to the toilet and there were needles,” she said.

"Before, all the toilers were visited (by the council) every day of the week.

"Now they're not doing that at all on the weekend.”

Ms Jensen said other toilets in the town, including the one at the Visitor Information Centre, told a similar story. She said council staff were known to "gag” at the scenes confronting them on Monday mornings.

Ms Jensen said she received the most complaints about the facilities on Saturdays.

While she understood the council had been facing cutbacks, she Ms Jensen said this was not a good area for cost-cutting measures.

"Public health should not be cut back,” she said.

Ms Wilmot said as her store was open seven days, weekend visitors would often alert her to the state of the facilities.

"I've got people coming in, saying the toilets are filthy,” Ms Wilmot said. "They say they're disgusting.”

Ms Wilmot said it wasn't uncommon for visitors to approach businesses, appealing for a clean place to use the loo.

Southern Downs mayor Tracy Dobie told the group at Tuesday's Cuppa with the Councillors event she believed all public toilets across the region were cleaned just three days a week.

The council's acting director of engineering services, Michael Bell, confirmed the Farley St toilets were serviced three times a week.

He said there had been 12 service requests for the facility since July 2013.